Legal

Terms of Service

Last updated: April 2026

1. Acceptance of terms

By creating an account or using Klipr ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you use Klipr on behalf of a business or organisation, you represent that you have authority to bind that entity. If you do not agree, do not use the Service. You must be at least 18 years old to use Klipr.

2. What Klipr does

Klipr is an AI-powered video clipping platform. You may upload video files or provide links to publicly accessible videos (YouTube, Twitch, Rumble, Kick, Google Drive, and similar). Our AI agent analyses your content, identifies the most engaging moments, cuts clips, generates titles, descriptions, hashtags, captions, and virality scores, and — where you have connected a social media account — can publish or schedule those clips to your connected platforms on your behalf.

3. Your content and content rights

You retain full ownership of all content you upload or link to. By submitting content, you represent and warrant that: (a) you own the content or have all necessary rights, licences, and permissions to use it and to allow Klipr to process it; (b) your content does not infringe the intellectual property rights of any third party; (c) your content does not violate any applicable law; and (d) your content complies with the terms of service of any social media platform you instruct Klipr to post to. You are solely responsible for ensuring you have the rights to any music, footage, or other materials included in your videos. Klipr does not claim ownership of your content.

4. AI processing of your content

When you initiate clipping, your video is processed by an AI agent powered by Anthropic's Claude model. This involves: downloading your video into a temporary sandboxed environment (E2B), analysing the content to identify clip-worthy moments, cutting and encoding clips using automated tools (ffmpeg, yt-dlp), and generating metadata. Video data processed in the sandbox is deleted upon job completion. Clip files and thumbnails are stored in your Klipr workspace until you delete them. You acknowledge that AI-generated outputs (titles, descriptions, scores, captions) are automated and may not always be accurate. You are responsible for reviewing AI-generated content before publishing. We do not use your content to train any AI model.

5. Social media connections and posting

Klipr allows you to connect your social media accounts (TikTok, Instagram, YouTube, Threads, X/Twitter) via OAuth 2.0. By connecting a platform, you authorise Klipr to: store your encrypted OAuth access and refresh tokens, publish videos and captions to your account on your instruction, and refresh your session to maintain the connection. Your tokens are encrypted at rest and stored in a secure vault; they are never exposed in plaintext outside our infrastructure. Klipr posts only when you explicitly instruct it to (immediately or via schedule). You are solely responsible for ensuring that all content published through Klipr complies with each platform's own terms of service, community guidelines, copyright policies, and applicable advertising or disclosure requirements (including influencer and sponsored-content disclosure laws). Klipr is not responsible for content removed, accounts suspended, or other actions taken by third-party platforms.

6. Prohibited content and uses

You must not use Klipr to process, clip, or publish content that: infringes copyright or other intellectual property rights; contains nudity, sexual content, or graphic violence in violation of platform rules; promotes hate speech, discrimination, or harassment; is misleading, defamatory, or constitutes spam; violates any applicable local, national, or international law; includes content involving minors in any inappropriate context; or is used to automate platform behaviour in a way that violates those platforms' terms of service. Klipr reserves the right to suspend or terminate access for violations without notice.

7. Subscriptions and billing

Paid plans are billed in advance on a monthly or annual cycle via Stripe. All fees are charged in USD and are non-refundable except where required by applicable law (including Italian consumer protection law — Codice del Consumo, D.Lgs. 206/2005 — which grants consumers a 14-day withdrawal right on digital services not yet fully performed). We reserve the right to change pricing with at least 30 days' notice sent to your registered email address. Failure to pay may result in suspension or downgrade of your account. Stripe's terms of service govern all payment processing; Klipr does not store your payment card details.

8. Affiliate programme

Klipr operates a referral affiliate programme offering 30% recurring commission on paid subscriptions generated through your referral link. Commission is paid monthly on confirmed, non-refunded payments. Klipr reserves the right to modify or terminate the affiliate programme at any time with 30 days' notice. Self-referrals, fraudulent referrals, or manipulation of the referral system will result in disqualification and forfeiture of pending commissions.

9. Intellectual property

Klipr and its logos, trademarks, design, code, and AI infrastructure are the intellectual property of Klipr and its licensors. You may not reproduce, distribute, or create derivative works from any part of the Service without prior written consent. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose during the period your subscription is active.

10. Service availability

We aim for high availability but do not guarantee uninterrupted or error-free access. AI processing times vary based on video length and platform load. We may perform maintenance, push updates, or temporarily suspend access. We will provide reasonable advance notice for planned downtime where possible. Scheduled maintenance does not entitle users to refunds or credits.

11. Account security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@klipr.pro if you suspect unauthorised access to your account. Klipr is not liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to protect your credentials.

12. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that AI-generated clip selections, titles, scores, or captions will meet your expectations or be accurate. We do not guarantee that posts to third-party platforms will succeed or remain live.

13. Limitation of liability

To the maximum extent permitted by law, Klipr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities, arising from: use or inability to use the Service; AI processing of your content; failed or delayed social media posts; account suspension by third-party platforms; or unauthorised access to your data. Our total aggregate liability shall not exceed the fees you paid to Klipr in the 12 months preceding the claim. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

14. Indemnification

You agree to indemnify and hold harmless Klipr, its officers, directors, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from: your content; your use of the Service; your violation of these Terms; or your violation of third-party platform terms or applicable law.

15. Termination

You may delete your account at any time from account settings. Upon deletion, your videos, clips, and personal data will be removed within 30 days unless retention is required by law. We may suspend or terminate your account for breach of these Terms, fraudulent activity, or non-payment, with or without notice. Termination does not affect any rights or obligations that accrued before the termination date. On termination, you lose access to all AI-generated content stored in your workspace; we recommend downloading your clips before deleting your account.

16. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of Italy. If you are a consumer resident in the European Union, you also benefit from any mandatory protective provisions of the law of your country of residence. The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

17. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes via email to your registered address at least 14 days before they take effect. Continued use of Klipr after the effective date constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Service and may delete your account before the effective date.

18. Severability and entire agreement

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Klipr regarding the Service and supersede all prior agreements.

19. Contact

Questions about these Terms? Email us at support@klipr.pro and we will respond within 5 business days.